Summary of Concepts

This chapter discussed the process of developing, defining, and managing design requirements.  Starting from identifying the customer needs and translating them into testable design requirements. It explained the importance of understanding the problem context, the stakeholders, and the functional and non-functional aspects of the product. It also presented various methods and tools for eliciting, analyzing, and prioritizing customer needs, such as interviews, surveys, focus groups, QFD, and Kano model. It then showed how to formulate design requirements that are clear, measurable, and consistent with the customer needs and the design specifications.

Questions